Steep Hill Food Co-op: A grocery store that feels like home

In anticipation of the road ahead, we took the short drive from the office to Steep Hill Food Co-op on Broadway Ave. in Saskatoon. There we were greeted by Gerry and her daughter Andrée, two of the full-time employees at the whole food co-op. Gerry helped to open the co-op in 1978.

Gerry and Andée stand behind the counter at Steep Hill Food Co-op.

While Steep Hill may seem like many other stores trying to get their piece of the organic/whole food grocer pie, a lot sets them apart. Carrying your usual array of health and lifestyle foods, Steep Hill also goes out of its way to work with as many local producers as it can.

I began grocery shopping in my mind as Gerry showed me around the shop. When she pointed out their locally produced honey, I added it to my mental grocery list.

Eventually, mental grocery shopping became actual grocery shopping and I found myself – somehow automatically – building a basket of honey, organic mac and cheese that I remembered from my childhood, and some lactose-free alternatives that I hadn’t seen in other stores before.

As I shopped I discovered Steep Hill’s most standout quality — the breadth of the staff’s knowledge. As I placed the honey into my basket I knew that the person who made it been bringing his honey to the co-op since the seventh grade, and as soon as I had mentioned my lactose intolerance Gerry and Andrée were quick to point out the lactose free ice cream, various milk alternatives, and others.

It was this hospitality that really stood out to me. It truly felt as if this power duo wanted me to leave their store with everything I needed. At one point Gerry mentioned that she will let members make special orders of products they don’t normally carry. It was so interesting to be in a grocery store that wants its customers’ involvement and interaction perhaps just slightly more than they want your money.

Steep Hill’s commitment to members is also apparent in the way it prices its goods.  Itoffers three tiers of pricing: non-members pay the price on the shelf plus 25 per cent; non-working members pay shelf price plus 10 per cent. Working members — who volunteer at least two hours a month — pay the shelf price for their products.

Steep Hill isn’t just a great place for shoppers. As my tour reached the back half of the narrow shop, Gerry mentioned their sink and informed me that anyone can come in for a glass of water — a fact I tucked in the back of my mind for those long hot days on Broadway.I will definitely be returning to Steep Hill – in fact I’ve already been back since the first visit to show my mom their array of gluten-free products, and introduce her to the shop that showed me you can in fact have a favourite grocery store.

I explore some of the bulk goods that Steep Hill has to offer.