A couple co-operatives in Prince Albert, SK are taking healthcare above and beyond

For those of you who haven’t experienced Saskatchewan’s gateway to the north, I should start by saying Prince Albert is as beautiful as it is complex. The city is the last major centre in the province as you head north, and rests at the edge of a boreal forest. The city has numerous growing and developing First Nations in the area, a national park and one of its primary industries, forestry, has struggled after the loss of a major pulp mill a few years ago. The combination makes PA a place unlike anywhere else.

The result of this unique blend of history, economics and geography is a city full of grit, independence and determination. And, over time, that character has led to the creation of quite a few co-ops.

Earlier this month, Tanner and I traveled to Prince Albert to check out two of these co-operatives – both of which address different health care needs in the community. Health co-ops are not super common in Saskatchewan. So, we set out to find out why folks in PA felt they needed a few.

First, we wanted to get a sense of PA’s most pressing health concerns and found out that the mayor is a big advocate for local healthcare. What better person to ask?

When we visited him at City Hall, Mayor Greg Dionne told us about PA’s unique healthcare challenges. One is making sure that seniors and impoverished residents have access to services. The second is that the province only bases its funding on the population of PA – it doesn’t take into account the number of people from northern communities that also access its health services. This means the city’s healthcare providers are underfunded in comparison to the actual population they serve. 

Tanner and Jack sit with Greg Dionne.
Mayor Greg Dionne spoke to us about healthcare in Prince Albert.

Because of these issues, the Mayor said the two co-ops we had in our sights — the Prince Albert Co-operative Health Centre Community Clinic and the Mobile Crisis Unit Co-operative — are essential. He gave both glowing reviews, saying they help relieve the pressure on other essential services in the community. For the Mobile Crisis Unit Dionne appreciates how the unit supports their police force, and praised them for the nature of the work they do. 

“They deal with all kinds of crises,” Dionne said.  “So I give them the biggest praise because they are the frontline workers.”

In praising the clinic, the mayor notes how they are well placed to serve vulnerable populations, such as seniors.

“They fill a big gap,” Dionne said. “The highest density of seniors in our community surrounds that cooperative health centre. They do all kinds of things …. We would be a different place without them.” 

Prince Albert Co-operative Health Centre

Street view of the clinic.
The co-operative clinic is situated near the river in Prince Albert and sits between three senior homes.

At the PA Co-operative Health Centre, we met long-time member and volunteer Vickie Rose. Vickie is a force. At 84 years old, Vickie is not only an active volunteer – she also lives on her farm about 6 miles from the city, where she still plants a large garden every year. 

One of her volunteer activities includes the Co-operative Health Centre Volunteers’ Foundation, which fundraises for the centre and provides other helpful activities, such as visiting patients in the clinic and at home. The foundation has raised over $800,000 over the years, and this funds a wheelchair-accessible van, examination tables, and other equipment.

She also donates much of the produce from her garden to sell at a market fundraiser for the clinic. What isn’t sold in the market, she puts in the free pantry the clinic has out front of the building. This year, she did it all herself, despite having two broken wrists!

Jack sits with Vicki.
Vickie Rose talked about the impact of the clinic with us and she was very enthusiastic despite two broken wrists!

Vickie first came to the clinic in its early days to seek medical attention for one of her children. She said the co-op was her only option for healthcare in the city at the time, because of the contentious nature of healthcare back then.

The co-operative health clinic was opened as a direct response to the doctors’ strike in 1962. At the time, doctors were opposed to the idea of government-run healthcare. Mostly they felt it would interfere with their decision-making regarding patients and, in response, organized a strike to begin as Medicare was brought in.

Despite the strike, one doctor refused to stop offering healthcare services to the residents of PA. Dr. Orville K. Hjertaas founded the co-operative clinic to make sure people had access to healthcare – a decision that cost him his practice at the time. The new co-op clinic was vandalized, and his wife and kids were harassed by people who disagreed with his actions. Vickie described Dr. Hjertaas as a humanitarian who didn’t give up despite the backlash. 

I was both sad and shocked to hear about the adversity Dr. Hjertaas and his family faced. The clinic offered us a book that details its history, including a description of the time in Dr. Hjertaas’ own words. As Vickie described his achievements, I began to get a sense of how his legacy shaped the clinic. 

The centre takes a holistic approach to health care – they aim to take care of the whole person. This includes services like counselling, a pharmacy, a methadone clinic, physiotherapy, and as many medical procedures as possible. Vickie said having all these services under one roof means the clinic not only gives excellent and attentive care, it does it efficiently.  

She also said these qualities come from the vision of the late Dr. Hjertaas, who cared deeply about his patients. She recalled a time when he diagnosed her with severe anemia and gave her iron supplements for free because she couldn’t afford them.

I got the sense that Vickie is at the heart of this centre. She serves the clinic as a bright beacon of knowledge and history of its workings in addition to her volunteer work — which she describes in the clip below: 

Vickie talks about her volunteering with the clinic.

At the end of our interview, Vickie walked the halls chatting with friends and getting the scoop on all the latest at the clinic. She also treated us to a little tour and a bit more history, including showing us a bust of Dr. Hjertaas and the memorial trees planted out front for him and his wife Millie. 

A bust of Dr. Hjertaas stands next to two plaques.
The bust of Dr. O.K. Hjertaas, located in the Prince Albert Co-operative Health Centre Community Clinic.

Executive Director Renee Danylczuk was also kind enough to give us a tour of the clinic. As she led us through the building, I got the sense of just how much gets done within its halls. As we went through their physiotherapy, IV therapy, and other facilities, I realized the entire building is purpose-built with their philosophy of attentive care in mind. 

Even the way that doctors get paid at the centre helps promote this philosophy. Doctors are paid a salary – rather than being paid on a per-patient basis — meaning that there is no incentive to rush through appointments. I also noticed the quietness of the halls. The characteristic hustle and bustle of hospitals was missing. Talking to Renee, and seeing the facilities for myself, proves Vickie’s description of the care she receives is rooted in the thoughtful organization of the clinic itself.

Renee is incredibly proud of the clinic, and mentioned their model is being used as a guiding tool for the Health Region — meaning all of these ideas that initially brought backlash to the clinic’s first doctor have influenced the greater healthcare landscape in Saskatchewan.

Thank you to Vickie, Renee and everyone at the Centre for your hospitality and for showing us how amazing you all are!

Prince Albert Mobile Crisis Unit

Jack and Tanner stand with the crew outside of the Mobile Crisis Unit office.
Prince Albert’s Mobile Crisis Unit welcomed us into their office.

Another critical piece to Prince Albert’s healthcare is the Mobile Crisis Unit Co-operative. Operating largely outside of regular business hours, the unit bridges gaps in the treatment of mental health, sexual assault, and domestic abuse issues. 

They do this by providing a hotline and sending support workers out to respond to calls from people in crisis within the city. The unit also teaches the community about consent, sexual assault, and provides training to police and EMS for handling situations surrounding sexual assault. 

Executive Director Vicki Bird said when their support workers respond to a call, their goal is to meet with the person in crisis as early as possible in their environment. People often feel more comfortable on their home turf, rather than in a clinic setting. The crisis workers are non-threatening helpers. Rather than call attention to themselves and their positions, they use two unmarked vans to answer calls. They arrive in plain clothes, not uniforms. All of this helps their clients feel at ease.

What this co-op does is remarkable. Something that stuck out to me when talking to Vicki was the breadth of services they provide. From a wealth of trained professionals to a storage room full of essentials like diapers, formula, and dry foods, the unit is prepared to handle nearly anything thrown their way. 

Thank you to Vicki and her team for taking us in and showing us what it takes to be there for someone in need. 

Jack and Tanner sit beside the "Welcome to Prince Albert" sign.
Tanner and I say goodbye to the Beautiful Gateway City.

Prince Albert was a great way to kick off our travels in full and provided some excellent insight into how healthcare co-ops can fit into the greater landscape of services. See you on our next stop and be sure to keep up to date with our social media accounts!

Steep Hill Food Co-op: A grocery store that feels like home

In anticipation of the road ahead, we took the short drive from the office to Steep Hill Food Co-op on Broadway Ave. in Saskatoon. There we were greeted by Gerry and her daughter Andrée, two of the full-time employees at the whole food co-op. Gerry helped to open the co-op in 1978.

Gerry and Andée stand behind the counter at Steep Hill Food Co-op.

While Steep Hill may seem like many other stores trying to get their piece of the organic/whole food grocer pie, a lot sets them apart. Carrying your usual array of health and lifestyle foods, Steep Hill also goes out of its way to work with as many local producers as it can.

I began grocery shopping in my mind as Gerry showed me around the shop. When she pointed out their locally produced honey, I added it to my mental grocery list.

Eventually, mental grocery shopping became actual grocery shopping and I found myself – somehow automatically – building a basket of honey, organic mac and cheese that I remembered from my childhood, and some lactose-free alternatives that I hadn’t seen in other stores before.

As I shopped I discovered Steep Hill’s most standout quality — the breadth of the staff’s knowledge. As I placed the honey into my basket I knew that the person who made it been bringing his honey to the co-op since the seventh grade, and as soon as I had mentioned my lactose intolerance Gerry and Andrée were quick to point out the lactose free ice cream, various milk alternatives, and others.

It was this hospitality that really stood out to me. It truly felt as if this power duo wanted me to leave their store with everything I needed. At one point Gerry mentioned that she will let members make special orders of products they don’t normally carry. It was so interesting to be in a grocery store that wants its customers’ involvement and interaction perhaps just slightly more than they want your money.

Steep Hill’s commitment to members is also apparent in the way it prices its goods.  Itoffers three tiers of pricing: non-members pay the price on the shelf plus 25 per cent; non-working members pay shelf price plus 10 per cent. Working members — who volunteer at least two hours a month — pay the shelf price for their products.

Steep Hill isn’t just a great place for shoppers. As my tour reached the back half of the narrow shop, Gerry mentioned their sink and informed me that anyone can come in for a glass of water — a fact I tucked in the back of my mind for those long hot days on Broadway.I will definitely be returning to Steep Hill – in fact I’ve already been back since the first visit to show my mom their array of gluten-free products, and introduce her to the shop that showed me you can in fact have a favourite grocery store.

I explore some of the bulk goods that Steep Hill has to offer.

How the Bridge City Bicycle Co-op gets their community cycling

During our time exploring the co-ops of Saskatoon, Tanner and I visited the Bridge City Bicycle Co-op (BCBC). This co-op shares space with the Core Neighborhood Youth Co-op (CNYC) — another great Saskatoon organization that offers a wide variety of youth programming and education. This partnership began because of the success of CNYC’s original bicycle program, which grew to the point where they needed to bring on the BCBC to manage it.

I wheeled my bike over to BCBC in search of someone who could help me.

This partnership was a turning point for the BCBC, which had been operating as an enthusiasts’ club before becoming the community service co-op they are today. It allowed the members to spread their love of cycling to the wider community.

It was easy to tell how much the BCBC has embraced its role. Each of the volunteer mechanics looked happy to be there, and more than one told me that their favourite part of volunteering was helping kids learn how to maintain and repair their bikes.

It wasn’t just the mechanics who were enthusiastic. When we arrived just before opening, a lineup had already formed at the gate. People who needed new tires and other bike parts got in line alongside children and their parents. It was hard to tell who was the most anxious to get riding.

That was when I got a sense of how vital this co-operative is. Watching children not only receive a bicycle but also learn how to care for it was one of the most wholesome sights I’d ever seen. This feel-good notion only got better when I had the thought that, for many who use the BCBC, their bicycle isn’t just a source of fun but also a necessary means of transportation and ultimately central aspect of life.

We were greeted by the BCBC’s Stan Yu, one of the founding members of the co-op, who showed me around their space. It’s made up of an outdoor working area, a small portion of the indoor shop that also houses CNYC’s woodworking area, and an attic full of bicycles and parts.

Stan and I chat as he shows me the attic of the CNYC building.

As Stan helped me pump up my tires and give the bike a bit of an inspection, we chatted about the BCBC and the work that they do. While I learned how to adjust my brake lines I also began to learn about the amazing work this shop makes possible.

I learned that the children who I watched receive bikes would pay only the membership fee, and that the adults only pay a small charge.

BCBC is able to do this through donations, and a partnership with the City of Saskatoon that allows them to collect and fix up bikes from the landfill. This set up essentially means that, for bikes at least, all roads lead to the BCBC.

BCBC’s sign advertising their rates.

Not only does the BCBC break down financial barriers to cycling, but also social barriers. At all times the shop is a judgement-free place that encourages developing new skills and the shop also offers special Women & Queer Programming, illustrating their dedication to getting everyone they can on a bike. 

The New Faces of The Backroad Diaries

The new summer brings new backroads — and with it, the latest season of The Backroad Diaries. This year, the diaries will be led by Tanner Bayne and Jack Thompson, two recent University of Saskatchewan graduates and all around good-guys. Both passionate storytellers, they are eager to travel across western Canada to capture the ingenuity of the communities they visit and share the significance of the co-operatives they see along the way.

Meet the crew!

Jack

Hey! My name is Jack and I am excited to have this excellent opportunity to see parts of Western Canada I haven’t before and be able to tell their stories.

I grew up in the small town of Yellow Grass, Sk, and have been working in journalism since my senior year of highschool. I have recently completed an English degree from the University of Saskatchewan and my main duties for this project will be taking on the bulk of the writing, so check back on this blog to read more of my work!

What’s more, I get to travel with my good friend and previous coworker Tanner! As far as the Diaries go, you can expect a great curiosity from me as I try to find all the greatest gems of each community we visit.

Tanner

Hi there! Welcome to The Backroad Diaries — I’m glad that you’re joining Jack and me on our journey to vibrant communities across Manitoba, Saskatchewan, Alberta and British Columbia!

I’m from the cosy bedroom community of Warman, Sk, which is just minutes from the bustling streets of the Bridge City. Like Jack, I’ve acquired an English degree from the University of Saskatchewan. In fact, Jack and I met through our shared love of storytelling while we worked at student-run university newspaper together for two years. Since then, we’ve become close friends, collaborators and — once again — coworkers. I guess you can say we are a package deal.

I’ll be in charge of the visual portion of the Backroad Diaries, making vlogs and videos to accompany Jack’s excellent written work. I’m looking forward to sharing stories with you!

You can follow our travels on  Facebook (@TheBackroadDiaries), Twitter (@TheBackRDiaries) and Instagram (@TheBackroadDiaries).